Maya AI · About

We built Maya because nobody says it out loud.

The Talent Games has spent more than a decade helping organisations improve candidate and employee experience. The same thing happened every time: the score arrived, the reason did not.

Maya, the AI confidante Maya AI

What we kept seeing

A team scores badly and nobody can say why. Someone resigns and gives a reason nobody believes. A new starter leaves in month three and the form says "personal reasons". A restructure is announced and the silence afterwards gets read as agreement.

None of that is a data problem. It is a trust problem. People are not withholding the truth out of malice. They are protecting themselves, sensibly, because saying it plainly to another person costs something: a career, a reference, a relationship.

So we stopped trying to make people braver, and built something they would not need to be brave for.

Who is Maya AI

An independent listener, on purpose.

Maya is commissioned by the organisation and answers to nobody inside it. She has no opinion about anyone's performance, no role in any decision about them, and no reason to repeat a name. People tell her things they would not tell a person, and that is not a quirk of the technology. It is the point of it.

She talks on WhatsApp and by phone, in whatever language someone is most comfortable using, and she reports themes rather than people.

Maya, the AI confidante

Calm

Maya never rushes an answer or pushes for a soundbite. She waits.

Discreet

She says what she will do with someone's words before they say any, and holds to it.

Intelligent

She follows the thread that matters, then reports the pattern rather than the person.

The Talent Games

We are a world leader in AI interviews and gamified assessments. We run recruitment programs, engagement listening, exit sessions and leadership feedback for organisations that want more than a score, and Maya came out of that work rather than out of a lab.

Maya started with employee exits, where the gap between the polite answer and the real one is widest. She now listens at five moments in a working life: Maya Exit, Maya Engage, Maya Onboarding, Maya Career and Maya Transition. The engine underneath is the same one, so when the moment you need to understand is not on that list, it is usually a configuration rather than a build.

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Paul Keijzer, CEO of The Talent Games
Top 100 HR Tech Influencers 2026, HR Executive

Leadership

“We created Maya AI after hearing the same pain point from organisations and HR teams again and again: people were not saying what they really felt. Maya gives them a trusted place to speak, so leaders can hear the truth and act on it.”

Paul KeijzerCEO, The Talent Games

What we will not build

Maya is not a monitoring tool, and never will be.

She will never be used to assess, rank or investigate an individual. If a client asks, the answer is no, and it is in the contract.
No manager, supervisor or anyone in the management chain sees what a person said.
Nothing is reported from a group small enough to identify someone.

What it looks like

A conversation on one side, evidence on the other.

MayaWhatsApp surveyStep 3 of 6

Step 01

Maya arrives on Amna's phone

The moment Sarah registers Amna's resignation, Maya's pipeline begins. The next working morning at 9:05am, Amna receives a WhatsApp message from a contact named Maya.

Template message: the only format WhatsApp allows for first contact. The confidentiality guarantee is stated before a single question is asked.

Why WhatsApp

Most frontline workforces already live there. No app download. No corporate login. No barrier.

Maya
Survey · waiting
Wednesday, 10 April 2026
Hi Amna, my name is Maya.
I'm an independent listening service. Your organization asked me to hear from people like you, in complete confidence.
Whatever you share only ever reaches senior HR leadership as a theme. Your manager, your supervisor and the management chain will never know who said what.
Would you like to start?
Yes, let's start.
Type a message

Meet Maya AI — Your Trusted Confidante

Half an hour, a real listening program, and an honest conversation about whether Maya fits what you are trying to hear.

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